Description
There is three types of jobs for customers functional jobs, emotional jobs, and ancillary jobs. Keeping these jobs in mind, analyze the AirBnb offering (www.AirBnb.com) from the guest and host points of view.
- Analyze the AirBnB offering from the guest’s point of view.
- Identify 6-7 key jobs that AirBnb does for guests.
- Analyze the AirBnb offering from the host point of view.
- Identify 6-7 key jobs that AirBnb does for hosts.
- Make sure you describe each job in the format suggested below:
- When I use AirBnb services, I want to .. so that I can
- When I serve my clients, I want to .. so that I can