UMGC How Amazon UPS and FedEx Manage Peak Seasons Discussion Questions

Description

For this week’s discussion, review the Critical Thinking Case, How Do Amazon, UPS, and FedEx Manage Peak Seasons?, at the end of the chapter and address the four questions that were provided at the end of the case. They are listed below for your convenience.

What do you think are some of the difficulties of adding 25 percent more employees for the holiday season? What kind of planning do you think would be needed?
China effectively shuts down for two weeks each year and celebrates the lunar new year. How does that resemble (or not) peak season in Western countries?
The case focuses on U.S. markets. How are European markets affected by holiday shopping?
Have your own shopping habits changed with the ease of online shopping? If so, how? Do you expect them to change when you graduate and have more disposable income?

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