SLU Processes that Lotus Platform Automated and Streamlined SEB Latvia Discussion

Skandinaviska Enskilda Banken (SEB), one of northern Europes largest banking groups, operates in several countries, including Germany, Poland, and Russia. In the past, many of SEBs decisions were made as a result of an approval process that involved circulating paper documents. In addition, important data was stored on decentralized systems that were accessible to only certain decision makers. Delays and bottlenecks resulted, with a consequent effect on the speed and effectiveness of customer service. To solve these problems, SEB Latvia chose the IBM Lotus Domino messaging and collaboration platform. After the system was installed, Exigen (an IBM business partner) and SEB Latvias IT team started working with users to gather requirements and automate processes to increase efficiency. The Lotus system now provides centralized information access via a Web interface that all decision makers can use.

Answer the following questions in a Microsoft® Word document and save the file on your computer with your last name in the file. (Example: module_10_case1_Jones.doc)

What processes did the Lotus platform automate and streamline?
What are some of the benefits of the new Web interface?
Which of the development methods discussed in this module would be most suitable at SEB Latvia?

Our Service Charter

1. Professional & Expert Writers: School Assignment only hires the best. Our writers are specially selected and recruited, after which they undergo further training to perfect their skills for specialization purposes. Moreover, our writers are holders of masters and Ph.D. degrees. They have impressive academic records, besides being native English speakers.

2. Top Quality Papers: Our customers are always guaranteed papers that exceed their expectations. All our writers have +5 years of experience. This implies that all papers are written by individuals who are experts in their fields. In addition, the quality team reviews all the papers before sending them to the customers.

3. Plagiarism-Free Papers: All papers provided by School Assignment are written from scratch. Appropriate referencing and citation of key information are followed. Plagiarism checkers are used by the Quality assurance team and our editors just to double-check that there are no instances of plagiarism.

4. Timely Delivery: Time wasted is equivalent to a failed dedication and commitment. School Assignment is known for timely delivery of any pending customer orders. Customers are well informed of the progress of their papers to ensure they keep track of what the writer is providing before the final draft is sent for grading.

5. Affordable Prices: Our prices are fairly structured to fit all groups. Any customer willing to place their assignments with us can do so at very affordable prices. In addition, our customers enjoy regular discounts and bonuses.

6. 24/7 Customer Support: At School Assignment, we have put in place a team of experts who answer all customer inquiries promptly. The best part is the ever-availability of the team. Customers can make inquiries anytime.